Order Process

Design your unique jewelry with us. Tailor every detail to your taste for a truly personal touch.

What occurs after placing an order with Gemister?

After you place an order with Gemister, the following steps are undertaken:

Initially, a CAD (Computer-Aided Design) is created based on your specified ring size and metal preference.

The jewelry then enters the production phase, which involves several key processes:
i) Crafting of the WAX piece and performing the casting.
ii) Conducting pre-polishing before setting the diamonds.
iii) Setting the diamonds and adjusting the prongs, including cutting and polishing any excess prongs.
iv) Completing the final polishing of the piece.
v) Performing a quality check by an experienced manager to ensure the absence of defects.

Finally, before shipping, we send you confirmation images of the finished jewelry for your approval.

4 Steps Of The Order Cycle

1. CAD Confirmation

Once the order is placed with Diamondrensu, we will first share CAD design for the confirmation, CAD is the graphical representation of jewelry and helps you to visualize the jewelry before it is actually made.

2. Diamond Confirmation

Once the CAD is confirmed we will be sharing images and video of the diamond for diamond check and approval.

3. Production

Once the CAD and the diamond are approved we will start making the jewelry, it’s handmade by experienced craftsmen and with top quality and finishing.

4. Final Confirmation

Once the jewelry is ready we will be sharing images and videos of the jewelry before shipping it out, after the green signal from your side we will ship it out.

Faq's

Have Any Questions?

Absolutely! We believe in complete transparency and customer satisfaction. Before finalizing your purchase, we provide high-quality images of the diamonds for your approval. This ensures that the diamond you choose meets all your expectations, offering peace of mind with your selection.

Our custom order process is straightforward and highly interactive, ensuring that you are involved at every stage. Here's an overview of the process cycle:
• Initial Design Approval: After receiving your order, we'll create and share a Computer-Aided Design (CAD) of your requested jewelry piece. If you require any changes, we will revise the CAD accordingly and share the updated version for your approval.
• Stone Selection and Approval: Once the design is confirmed, we'll proceed to cut and polish the stones. We will share images or videos of the stones for your review and approval before setting them in the jewelry.
• Crafting the Jewelry: With your approval of the stones, we will complete the crafting of the ring. If requested, we can also share images of the jewelry during the crafting process.
• Final Approval and Shipping: Once your custom jewelry piece is ready, we will send you the final images and a video for your final approval. After your confirmation, we will carefully package and ship the finished piece to you.
This process ensures that you receive a custom piece of jewelry that perfectly aligns with your vision and expectations.

The typical processing time for a custom order is about 12-14 days, starting from the creation of the CAD (Computer-Aided Design) to the completion of the final jewelry piece. However, please note that some more complex designs may require additional time. In such cases, we will inform you about the extended timeline beforehand. For more specific details or queries about the processing time for your custom order, please feel free to get in touch with us.

Virtual Consultation

Got more questions or need assistance with placing your order? Schedule a virtual consultation and our experts will guide you through the process.

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