Yes, all our lab-grown diamonds are IGI certified, ensuring their quality and authenticity.

Yes, we provide resizing services for our engagement rings. If your ring doesn’t fit perfectly, we’ll resize it to ensure a comfortable and secure fit.

Absolutely! We specialize in creating custom engagement rings. Our team will work with you to design a ring that perfectly captures your vision and style.

We understand the importance of discretion. Your engagement ring will be packaged securely and discreetly to ensure privacy and protection during shipping

Absolutely! Our expertise lies in crafting bespoke creations that align perfectly with your individual taste and requirements. If you've got a distinct design in your thoughts or if you're seeking guidance to develop an ideal piece, our dedicated team is at your service to bring your ideas to life. Simply reach out to us at hello@diamondrensu.com, or conveniently fill out the custom design form available [HERE]. It's important to remember that custom orders are uniquely made for you, and hence, are non-refundable, except in instances where the item arrives with a defect. Rest assured, in such a scenario, we are committed to remaking it for you.

Yes, we have policies in place for returns, exchanges, and cancellations:

• Returns: We offer a 30-day return policy. Customers need to request a return within 21 days after delivery and must send the item back within 30 days from the date of delivery.

• Exchanges: Exchanges are allowed within 30 days of delivery but are only applicable to pre-made jewelry or listed items. Custom orders are not eligible for returns or exchanges.

• Cancellations: If you change your mind about an order, please message us within 48 hours of placing the order. For cancellations requested after 48 hours, a cancellation fee of 15% of the total order amount will be charged.

We offer a 30-day return policy. If you are not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange.